We were beyond impressed with Tachiz and our recent Costa Rica trip. After reading their reviews we had high expectations and they did not fail to exceed them. From day one they have been very attentive and quick with responses. Tony and Alex with Tachiz went out of their way to ensure we had a wonderful time. From teaching us about local customs and taking us to dinner on our first night, to going out of their way to find us an atm and guanababa. They felt like family.
They were genuine and honest in their reviews of the many guided activities we had to select from, with what would be within my physical limitations and still exciting, while accommodating my disability.
From Alex and his team meeting us at the airport, to calling to check on us during the trip, to going above and beyond to try to accommodate our last minute request to add an unscheduled activity, they truly took care of us every step of the way. My husband was extremely hesitant to leave the country and once the US announced the new covid test requirements, we debated postponing our trip. I am so glad we did not. Not only did Tachiz arranged for us to take a covid test and have the results in plenty of time for our return flight, but Costa Rica has taken this pandemic very seriously and I felt safer there than in the United States. You can not go into a shop, restaurant, grocery store, or taxi, without washing your hands in one of the many outdoor sinks installed or at very least using hand sanitizer. On the way in AND the way out. It is non negotiable and expected. Further at least 80% of taxis, restaurants, and attractions, take your temperature before you are ever allowed into their establishment. Mask wearing is enforced and if you take your mask below your nose you will not be served.
The hotels we stayed at were truly magnificent. With private balconies, delicious food, breath taking views and very friendly and knowledgeable staff. We felt like royalty.
We had such a once in a lifetime experience, that we are already discussing returning to beautiful Costa Rica and will definitely being going through Tachiz to do so. Pura Vida.
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